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Click To >> Try Joi Phone Now!
JOI Phone is one of the fruits from its tree Hawk Communications LLC. The company with office located in Atlanta, Georgia provides internet access before it provided VoIP Services which came to be known as Joi Phone. It was not difficult for the company to dig its roots deeper into the internet services provider with its offer of customized software, reliable network facilities and efficient customer service.
Hawk Communication LLC ventured into VoIP services with the tag line which upholds best service at the best price. With its competitive rates and features, it is indeed living up to its slogan and working further.
Features
Joi Phone has over forty features which are for free in all packages. Some of these features are the following:
•Local and Long Distance Dialing
•Call Redial
•Low International Rates
•Password Management
•Area Code Selection
•Web and Phone Voicemail Management
•Voicemail
•Web Access to Voicemail
•911 Emergency Service
•Music On-Hold
•Call Waiting
•Voicemail Notification via Email
•Call Forwarding
•Voicemail Forward to Email
•Caller ID
•Voicemail via Web
•411 Directory Assistance
•voicemail via Phone
•speed Dial
•Follow Me – Anywhere
•3-Way Calling
•Hunt Me
•Voicemail Forwarding
•Call Blasting- Simultaneous Call
•Web Call History Management
•Disable Call Waiting on All Calls
•Custom Greeting
•enable Call Waiting for the Next Call
•Call The Last Caller
•Disable Call Waiting for the Next Call
•Cancel Call Forward All
•Block CID on all Outbound Calls
•Block Last Inbound Call
•Unblock CID on the Next Inbound Call
•Cancel Accept Last
•CID On Call Waiting
•Block Anonymous Calls
•Enable Call Waiting On All Calls
Add-On Features
These additional features are also available for a minimal charge:
•Virtual Phone Number for $1.95 which allows you to add local phone number to the existing line to receive calls with local rates instead of long distance rates.
•Toll Free Number for $2.95. All Calls are 3.9¢ per minute
•Voicemail Line with Auto Attendant for $4.95 which lets you select an area code and phone number and receive voicemail through email. It also allows to set-up auto attendant to call external phone lines.
•Additional Joiphone Line for $4.95 when pre-paid for twelve months to get another line with features of JoiPhone provided for.
•Additional Joiphone Unlimited Line for $9.95 when pre-paid for twelve months to get another line with all features of JoiPhone available.
Plans Offered
Joi Phone’s Plans with affordable rates are as follows:
1.Basic Plan which is at $9.95 per month when paid on a month-to-month basis. $6.95 per month when Pre-Paid For 12 Months which is at $83.40 with Unlimited Calling Between JoiPhone customers
2.Joi Phone unlimited which is at $17.95 a month when paid on a month-to-month basis. $14.95 per month when Pre-Paid For 12 Months at $179.40. Unlimited Calling Within USA and additional 9 countries worldwide
3.JoiPhone To the World which is at $19.95 a month when paid on a month-to-month basis. $16.95 per month when Pre-Paid For 12 Months at $203.40 . JoiPhone Unlimited calling plan Plus 800 Minutes Free to Additional 40 Countries and 50 Destinations Worldwide.
4.JoiPhone Worldwide Premium which is at $49.95 per month when paid on a month-to-month basis. $43.95 per month when pre-paid For 12 Months at $527.40. JoiPhone Unlimited calling plan Plus 800 Minutes Free to Additional 70 Countries and 100 Destinations Worldwide.
5.JoiPhone Business which is at $32.95 per month when paid on a month-to-month basis. $29.95 per month when pre-paid for 12 Months at $359.40. Unlimited Calling Within USA and additional 9 countries worldwide .
Customer Service:
JoiPhone provides free telephone and online customer support twenty-four hours a day, seven days a week. Subscribers can contact the center through toll-free 800 number. Email is also accessible for questions in the website provided by the company.
JoiPhone deems the customer service as a crucial ingredient in keeping patrons and attracting new subscribers. They attempt to respond to the customers’ need in a prompt and polite way.
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What Do You Think About Joi Phone?
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Just fill out the form below and then click on the number of overall stars you would rate this voip service provider. After writing your review in the text box below and selecting your star ratings (if applicable) click submit. That's it! Your review on Joi Phone will help others know if this service is working well for the majority.
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Joi Phone Now:
February 20th, 2009 at 12:57 am
I have been using Joi Phone for the last one year. I must tell that it provides the best voice quality for the very low price compared to its competitors. It has great international rates, that I frequently use to call my folks back home. Joi Phone brings JOY and quality for low price!!!
April 15th, 2009 at 4:32 pm
I had very bad experience with Joi phone. I think they are a bogus company with very very low standard service. My phone never worked after I signed up for a 1 year contract. The customer service is very bad and they at most times are rude. I cancelled the service with in the first 30 days and that was 3 months ago. I have not received my money back yet. I dont think they are going to give me back my money.
Please never sign up for this service. If you have then your money is gone!!!!
April 15th, 2009 at 6:56 pm
The VOIP service is good BUT where Joi does fall down (and it is a real shame) is the way their internal company is set up & the lack of accountability or responsibility any of the employees take to resolves issues or problems. Monday our Linksys Adapter/Router quit working. As we all know electronics can work a week or 20 yrs. If the Router does not work the VOIP won’t work. Joi takes a long time to diagnose a problem & when they do they don’t seem to have any authority to make decisions & so you are left w/ no service & no resolution. Finally we get an email w/ an RMA for return. They charge us $15.00 for S&H (rip off) & if their Linksys Router is not returned w/in 10 dys another $85. charge. The router is defective so why do we pay the postage??????????? We paid for service 1 yr in advance. Their customer care is non existent.
April 20th, 2009 at 12:53 pm
I think joi phone sucks. It”s been six weeks I got the service and still
the joi phone can”t fix my caller ID. Every time I call someone it shows any name but my name.I”ll not recommend JOI phone to anybody.
May 1st, 2009 at 9:34 pm
After 5 months, i can now say that the voice quality is just a step below the Vonage line that it replaced, and much better than my magic jack line. i have not had a single problem or had to contact joiphone for any reason, so i can not comment on the customer service. it did take several weeks to port my number from Vonage. i do believe that this is as good as it gets for the price!! and i have been very happy with the service.
May 17th, 2009 at 4:45 pm
Joiphone stinks. If you have a problem, takes ages to fix. Closed one line and they keep billing me monthly. Took 5 hours to forward calls to different #. Stay away
May 18th, 2009 at 1:57 pm
These are the worst people I have ever dealt with. The service was down numerous times. I could not get an answer to my e-mails. I cancelled my service & they tried to charge me for the next year. They are ether dishonest or stupid. P[EASE DO NOT PURCHASE THIS SERVICE & IF YOU DO DO NOT GIVE THEM YOUR CREDIT CARD #
June 7th, 2009 at 9:22 pm
Poor voice quality and dropped calls. Poor customer service (same man answering the customer service call claims to be somone else).
Cancelled service, returned equipment and never got a refund of over $300.
June 25th, 2009 at 3:00 pm
OMG, stay away from these people!!
Issue 1: Slow phone service — after you dial any number, you wait a good 8-12 seconds before getting anything, ie “ringing or busy”
Issue 2: Their “terms of service” say you have “unlimited usage” but they deemed that I was “abusing” the system — and forced me to switch to a $34 a month business plan, or they would charge me a violation fee of $200. So I had to switch, nice.
Issue 3: If you prepay or pay ahead, you WONT get any refunds past the first 30 days of service.
Issue 4: Email ONLY contact to billing department, who is also slow in responding, about 2-4 days turn around. Plus you always get these “we already responded to email” messages also.
Issue 5: Email ONLY contact to phone number transfer group, even worse slow or no response issue.
Ended up dumping them for fios and phone service with verizon for $53 a month.
July 24th, 2009 at 11:38 pm
Stay away from this company! Poor customer service, takes too long to get a response. Sound quality is bad. I was told over the phone while signing up for service that my number was transferrable. I also requested confirmation via e-mail that it was transferrable before signing up for service. After 4 months they have now told me it is not possible to transfer the number. I asked for a refund and cancellation of service. They cancelled my service but kept my full year subscription money. No refund because it was after the 30 day period. There is no way to cancel service after they confirm that they can’t transfer your number.
BAD BUSINESS PRACTICES!!!! DISHONEST
September 1st, 2009 at 7:43 pm
My number has been suddenly change or canceled without notice 4 times!!!!! This is totally rediculous and causes signficant distress because I have people that this is the only way to contact me and otherwise they have to wait for snail mail 5-7 agonizing days to get an update while they wonder why the phone was cut off. I have had no compensation for this. No reimbursement for the days without service. I would geive the reliability rating a ZERO if I could. The sound quality is good, but you have to have a vaild phone number for that to work.