Lingo

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Lingo is one of the known products by Primus Telecommunication which is on topmost list of telecom companies in the USA. The international transparency of Primus Telecommunication brought forth great international calling plans with unique features and capabilities for Lingo. One of these unique potential is the ability to choose international phone numbers in any major international city.

Lingo’s Home and Office plans will not be left behind in its offers and packages among other providers.

Features:

Lingo is one of those VOIP providers which have maximized a lot of its services. Aside from the standard features like Call forwarding, Call Waiting, Voice Mail and more, Lingo provides some special features; to wit:

Universal Phone Number:

This special feature lets you have an international phone number for the majority of key cities and countries around the world. In so doing, a customer who subscribes for a number in Argentina will allow his calls to any number in Argentina billed as local calls. However, his calls to USA numbers will be billed as international calls from Argentina to the US. People from Argentina can call you paying the local rates.

Local Number Porting:

Transferring to Lingo from your traditional phone service maintaining your old number is as easy as filling out an online form and sending authorization form to Lingo for having the local number transferred. It takes fifteen to twenty days only to process this.
On the other hand, it is best for customers with DSL connection to move their internet connections to a separate phone number with the local telephone company. After all, a phone number is required to get their internet connection.

Emergency Calling Service:

Emergency calling service routes your call from Lingo’s network to the Public Safety Answering Point (PSAP)in the local area. Being a Lingo customer will have automatic enrolment in the service. Accurate PSAP is determined through the physical address supplied during sign up for Lingo. Correct information of address is important to have your call routed to the appropriate PSAP in your locality to avoid delay in of emergency.

Lingo gives importance to your safety. It is significant to know the differences between Lingo’s 911 dialing features and traditional 911 or E911 service. Lingo Emergency Calling Service is unlike the regular 911 services. Emergency calls made from Lingo Voice over IP phones will be directed to the PSAP’s general access line. This is different from 911 Emergency Response Center. Necessary information are needed like the nature of the emergency, location and telephone number since PSAP personnel does not have access to this information at hand.

General Features:

• Voicemail
• Three-Way Calling
• Speed Dial
• Call Forwarding
• Simultaneous Ring
• Call Waiting
• Caller ID with Name
• Call Return (*69)
• Caller ID Block (*67)
• Anonymous Call Rejection (ACR)
• Do Not Disturb (*78)
• Last Number Redial

Plans Offered:

Lingo has plans for both residential and business’ use. There are a variety of plans for both categories.

Residential Plans:

All plans include the general features.

Business Plan:

All business plans include Office Assistant and calling features. 1^st month is for free.

Customer Service:

Customer service is provided through emails as well as on phone.  Its customer service is outsourced which to some customers created negative feedbacks for not delivering their expectations.  Long hold time to reach customer service is also one of the setbacks for its customer service.

Other Details:

A money-back guarantee is offered by Lingo for products returned within the first thirty days and consumption is not more than 500 minutes.  Products have to be returned in its original packaging with the UPC or barcode otherwise a cancellation fee of $39.95 is charged.

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