Comments on: Magic Jack

By: claudene greene

claudene greene — Tue, 14 Sep 2010 15:52:26 +0000

why can't people call me; majiic jack informs them I am not available; I am very available

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By: don bishop

don bishop — Fri, 27 Aug 2010 02:19:02 +0000

i was planning on getting a magic jack but not after reading these postings.

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By: D.CANNON

D.CANNON — Sat, 03 Jul 2010 14:43:49 +0000

MAGIC JACK SERVICE IS A SCAM! MY MAGIC JACK DOES MNOT WORK. I HAVE TRIED MANY TIMES TO REACH TECH SERVICE(THEY ADVERTISE 24/7 LIVE) BUT AFTER MANY HOURS AND DAYS GET ONLY A CANNED AUTOMATED RESPONSE. I HAVE ASKED FOR A REFUND BUT THEY WILL NOT CONTACT ME. I TRIED TO COMMENT ON THEIR REVIEW SITE BUT THEIR "MODERATOR"WOULD NOT ALLOW MY COMPLAINT. THIS COMPANY IS NOT SERVICE OR CUSTOMER ORIENTED. ONCE THEY HAVE YOUR MONEY YOU ARE ON YOUR OWN WITH LITTLE IF ANY SUPPORT. WHEN YOU PURCHASE A MAGIC JACK YOU CAN KISS YOUR MONEY GOODBYE.

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By: CHARLIE HARRIS

CHARLIE HARRIS — Thu, 15 Apr 2010 11:04:54 +0000

I upgraded to magicjack my magicjack service i aske for a new phone number. my old number was 813 408 6822 my new number is 813 379 7744 .order upgard for 3 years magicjack took from my acount 78.80 /3/3/2010,0n /3/10/2010/ magicjack took from my acount .74.85 to times on the same day to times 74.8 5 = 149.70 that magicjack oes me. i charlie harris have been trying to get in tuch with some one from magicjack to take care of this matter so for i have got nothing back from magicjack. t0 days date is /4/15/2010/ if i don,t here from magicjack by/4/23/2010/ buy ewail velton2142@yahoo.com 0r phone#813-379-7744 cell727-484-5028.i will go to see my lawery. hope to here from you soon.ps; hope to here from you soon.

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By: peteypuss

peteypuss — Sun, 11 Apr 2010 13:59:01 +0000

I bought the Magic Jack and I have no luck with it at all. There's a long delay between you and your caller, the voice sounds like a Martian half the time, it won't ring half the time and the list goes on. Pretty much a rip off in my book. I wouldn't advise anybody to waste their money on one.

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By: Ram

Ram — Sun, 28 Feb 2010 12:28:11 +0000

I bought a magic jack a year back. Tried connecting into a conference number; it just would go into an infinite loop asking me to enter the conference number; the same conference number works well from a land line. I called the support desk and they promptly informed that it is known problem and would be fixed. It is not fixed for a long period now. Otherwise the Phone is good. I now have a standby land line to use for incoming calls.

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By: dave

dave — Sat, 30 Jan 2010 18:58:13 +0000

I have had the Majic Jack for 2 years! There will not be a 3rd! The calls come in broken. People can not hear me sometimes. It does not come on when plugged in to nthe PC. This happens quite a lot. No more. I give up.

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By: Andrew G

Andrew G — Wed, 25 Nov 2009 19:53:14 +0000

I purchased it from their website, and could NOT get the thing to work. I spent over 2 and 1/2 hours, in chat conversions and everyone had me do the exact same thing, and it never worked. The last straw came when the service rep "Prince" told me that I would have to pay the shipping back on the defective unit, because they were paying the shipping on the replacement. I asked for a customer service contact and was told that management doesn't chat or have contact with their customers. So, I am paying the return shipping but using a new company, one that CARES, more about their customers.

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By: jpChris

jpChris — Mon, 23 Nov 2009 20:49:35 +0000

I returned mine because I didn't read the fine print: Your computer must be on at all times to use MJ; and if you put your computer in Standby or Hibernate — it won't work. Having to turn your computer on to make a call or leaving it on wastes electricity and any savings will be negligible compared to the increase in electric costs.

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By: m72

m72 — Sat, 05 Sep 2009 02:04:49 +0000

If you are having voice quality issues all you need to do is buy a USB port with an adapter. It takes lots of energy from the computer to make a call so when you have a powered usb you don't have to worry about the computers usage. You can buy one for under 7 bucks at EFORCITY.com

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