By: Dave H

Dave H — Wed, 19 Aug 2009 16:37:34 +0000

ViaTalk has been great the first two months I have had them. I see a lot of older comments on various review sites about the poor call quality, but I haven't had an issue. When I called sales they told me that they upgraded their service late last year and since then they have had very reliable service. I gave ViaTalk a try based on that conversation, and I have to admit that I have been very pleased. I would not hesitate to recommend their service to anyone based on the experience I have had. I will make sure to update the review if things change.

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By: Mike

Mike — Thu, 18 Jun 2009 19:05:58 +0000

I have been using viatalk for several months now and the only thing reliable is that the service is unreliable. After experiencing connectivity issues I emailed tech support in regards to my router options and specific settings. The reply email I received was just a canned response and had nothing to do with my original request. When I wrote that back I received another response that was very defensive trying to justify the original response. And again I wrote back thanking them for never reading my original email which still was not answered at that time. Stay away from this company.

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Comments on: ViaTalk

By: Dave H

By: Mike