Comments on: Voip.com http://www.chooseyourvoip.com/provider/voip-com/ Sat, 18 Dec 2010 03:00:36 -0700 http://wordpress.org/?v=2.8.5 hourly 1 By: Vince http://www.chooseyourvoip.com/provider/voip-com/comment-page-1/#comment-48 Vince Fri, 05 Feb 2010 20:00:37 +0000 http://www.chooseyourvoip.com/?p=85#comment-48 I've been with them for two years. Three days ago when people called me they get a "number has been disconnected" message. I can make outgoing calls. VoIP.com says they know the problem but it is still not resolved. There are 100+ messages from other customers on their forum with the same issue and they are not returning anyone's request. One of the poorest customer service experiences ever.<table class="ratings"><tr><td class="rating_label">Overall Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="2" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="2" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="2" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="2" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="2" /></td></tr><tr><td class="rating_label">Ease of Setup Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="4" /></td></tr><tr><td class="rating_label">Sound Quality Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="4" /></td></tr><tr><td class="rating_label">Reliability Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="1" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /></td></tr><tr><td class="rating_label">Customer Service</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="1" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /></td></tr><tr><td class="rating_label">Features Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="4" /></td></tr><tr><td class="rating_label">Cost Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="3" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="3" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="3" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="3" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="3" /></td></tr></table> I’ve been with them for two years. Three days ago when people called me they get a “number has been disconnected” message. I can make outgoing calls. VoIP.com says they know the problem but it is still not resolved. There are 100+ messages from other customers on their forum with the same issue and they are not returning anyone’s request. One of the poorest customer service experiences ever.
Overall Rating 22222
Ease of Setup Rating 44444
Sound Quality Rating 44444
Reliability Rating 11111
Customer Service 11111
Features Rating 44444
Cost Rating 33333
]]> By: JohnT http://www.chooseyourvoip.com/provider/voip-com/comment-page-1/#comment-3 JohnT Thu, 18 Dec 2008 20:05:01 +0000 http://www.chooseyourvoip.com/?p=85#comment-3 I've been using voip.com for three months now with no complaints. I ran into a couple problems during setup but support was good and I figured out the problem fairly quickly. I'd recommend this service.<table class="ratings"><tr><td class="rating_label">Overall Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /></td></tr><tr><td class="rating_label">Ease of Setup Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="3" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="3" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="3" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="3" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="3" /></td></tr><tr><td class="rating_label">Sound Quality Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="4" /></td></tr><tr><td class="rating_label">Reliability Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="4" /></td></tr><tr><td class="rating_label">Customer Service</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /></td></tr><tr><td class="rating_label">Features Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="5" /></td></tr><tr><td class="rating_label">Cost Rating</td><td class="rating_value"><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star.gif" alt="4" /><img src="http://www.chooseyourvoip.com/wp-content/plugins/review-site/star-empty.gif" alt="4" /></td></tr></table> I’ve been using voip.com for three months now with no complaints. I ran into a couple problems during setup but support was good and I figured out the problem fairly quickly.

I’d recommend this service.
Overall Rating 55555
Ease of Setup Rating 33333
Sound Quality Rating 44444
Reliability Rating 44444
Customer Service 55555
Features Rating 55555
Cost Rating 44444
]]>